Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal data.
Last Updated: 2025-01-01
1. Data Controller
The data controller responsible for your personal data is:
Softween Yazılım Limited Şirketi
Softween Yazılım Ltd. Şti.
Fenerbahçe Mah. İğrip Sk. No: 13 İç Kapı 1, 34726 Kadıköy – İstanbul, Türkiye
2. Personal Data We Collect
We may collect the following categories of personal data:
- Identity Data: Name, surname
- Contact Data: Email address, phone number, company name
- Communication Data: Messages and inquiries submitted through our contact form
- Technical Data: IP address, browser type, device information, and usage data collected through cookies and similar technologies
3. Purposes and Legal Basis for Processing
We process your personal data for the following purposes:
- Responding to your inquiries and providing customer support
- Providing and improving our services
- Sending service-related communications
- Complying with legal obligations
- Protecting our legitimate interests
4. Data Sharing and Transfers
We may share your personal data with:
- Service providers who assist in our operations (email services, hosting providers)
- Legal authorities when required by law
- Business partners with your explicit consent
For international data transfers, we ensure appropriate safeguards are in place in compliance with applicable data protection laws.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form inquiries are typically retained for 2 years unless a longer retention period is required for legal purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.
7. Your Rights
Under the Personal Data Protection Law No. 6698 (KVKK), you have the following rights:
- Right to learn whether your personal data is being processed
- Right to request information about the processing of your personal data
- Right to learn the purpose of processing and whether it is used accordingly
- Right to know the third parties to whom your personal data is transferred
- Right to request correction of incomplete or inaccurate data
- Right to request deletion or destruction of your personal data
- Right to object to processing results that are against your interests
To exercise these rights, please contact us at:
contact@softween.com8. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Softween Yazılım Limited Şirketi
Fenerbahçe Mah. İğrip Sk. No: 13 İç Kapı 1, 34726 Kadıköy – İstanbul, Türkiye